Thank you for shopping with Ghanya Textile. We are committed to ensuring that your purchase arrives promptly and in excellent condition. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of our products, including Towels, Ladies Suits, Tracksuits, Abayas, and Polythene Bags.
1. Shipping Destinations
We ship our products to customers within [Your Country/State] and internationally. Please note that shipping times and costs may vary based on the destination.
2. Processing Time
- Order Processing: Orders are typically processed within [number] business days after the order is placed and payment is received. Processing times may vary during peak seasons or due to unforeseen circumstances.
- Business Days: Our business days are Monday through Friday, excluding public holidays. Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Methods and Delivery Times
We offer several shipping methods to meet your needs:
- Standard Shipping: Estimated delivery time is [number] to [number] business days.
- Expedited Shipping: Estimated delivery time is [number] to [number] business days.
- International Shipping: Estimated delivery time is [number] to [number] business days, depending on the destination country.
Please note that delivery times are estimates and not guaranteed. Delays may occur due to factors beyond our control, such as customs processing, weather conditions, or carrier delays.
4. Shipping Costs
Shipping costs are calculated based on the weight and dimensions of the package, the shipping method selected, and the destination. Shipping fees will be displayed at checkout before you complete your purchase.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package through the carrier’s website.
6. Shipping Address
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you realize that you have made an error in your shipping address, please contact us immediately at [Insert Contact Information].
7. International Shipping and Customs
- Customs Duties and Taxes: International shipments may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. These charges vary by country and are not included in the item price or shipping cost.
- Customs Clearance: Customs procedures may cause delays beyond our original delivery estimates. Ghanya Textile is not responsible for any customs-related delays.
8. Damaged or Lost Packages
- Damaged Packages: If your package arrives damaged, please contact us immediately at [Insert Contact Information] with your order number and photos of the damaged item and packaging. We will work with you to resolve the issue promptly.
- Lost Packages: If your package is lost in transit, please contact us, and we will assist you in filing a claim with the carrier. We are not responsible for packages lost due to incorrect shipping information provided by the customer.
9. Changes to This Shipping Policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our shipping practices.
10. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
Ghanya Textile
- 0315-8235207
- 0321-8839424
- ghanyatextile@gmail.com
- Plot # 117, ST-13/1, Sector 6-B, North Karachi Industrial Area, Karachi.
Thank you for choosing Ghanya Textile. We appreciate your business and are committed to providing you with a seamless shopping experience.